"Go ahead and look for Director Brandy. I'd like to ask her why she used that material without my authorization. I don't know who to believe anymore. You did the surgery, but now, you're putting all the blame on Director Brandy. I really don't know how you got such a good reputation." The man couldn't seem to understand anything anymore due to his anger.
"Okay, Hobart, let's bring Brandy here as soon as possible, or it will be more and more chaotic!" Feeling helpless, Nancy sighed. They had to talk to Brandy about this matter to fix it.
After all, the person who tied the bell was the one who should untie it. She had tried her best to explain it to the patient's family, but it didn't work. So, Brandy really had to clear things out for them.
As if on cue, Brandy came to them in a hurry. "What happened? I just went to the washroom. I heard that someone was looking for me. What's wrong?"
"Brandy, we used the wrong metal for the operation. The child's family doesn't agree with the price and is insisting that we used the wrong material. I have no idea what really happened, because it was you who prepared the material. I don't understand." What the man wanted to happen was impossible, so Nancy felt hopeless.
"Oh, he didn't say what kind of material he wanted to use, so I decided to use titanium. I thought that for such a young child, we definitely have to use the best. Well, don't you agree?" Frowning, Brandy looked at the man in front of them. It turned out that she prepared the titanium plate without letting this man know first.
"Who doesn't want the best? But the material used in the operation cannot be reimbursed. We have to pay ourselves. Where would we get such amount? This is your fault. You two should pay for it," the man said overbearingly.
"You can't be so unreasonable. Doctors don't have any responsibility for this. If the doctors pay for the medical materials used by the patients, our hospital would've been closed down long ago. How can you ask us pay for it?" Unable to stand the man's attitude, Hobart couldn't stop himself from scolding him. It was true that the doctor was responsible for what had happened, but it didn't mean that the doctor or the hospital had to pay for the materials used.
"No, you two must take responsibility for this matter. Otherwise, I will make you notorious and post it online. You are doctors but you only care about the money. You don't even consider the financial difficulties of your patients. What qualifications do you have to be doctors? You are all bad guys." Hearing the man cursed, Nancy got irritated.
"Why are you being so difficult? We're not running away from our responsibility. Aren't we discussing this matter with you? How can we get any result if you talk in such an attitude?” At first, Nancy had planned to compromise and see if she could share some burden. But she didn't expect that this man would be so unreasonable to even ask her and Brandy to shoulder everything.
Nearly fifty thousand dollars was not a small amount of money.
Besides, he shouldn't have been so rude. He didn't even show them any ounce of respect.
No matter how willing she and Brandy were to carry the burden, they couldn't just let him do whatever he wanted.
"If you don't take responsibility. I will..." The man seemed to completely lose control that he picked up a chair and attempted to throw it at Nancy.
Out of instinct, she dodged it in a hurry.
They were all taken aback by the man's sudden action, but Hobart managed to step forward. "What do you think you're doing? Put it down. If you don't put it down now, I will call the police."
"That's right. Why are you so unreasonable? We need to discuss the solution. It's not up to you. Just put it down! " Brandy also shouted.
The man's eyes were bloodshot. He looked at them as if he could kill at any time. "You're preying on me. Why would I put it down? It cost me nearly fifty thousand dollars for a mere fracture operation. Where should I complain about it? Isn't this exploitation? You are using your power to take advantage of patients." All of a sudden, the man squatted on the floor and burst into tears.
If he wasn't ill-mannered, anyone who could see him would say he was pitiful.
"What are you doing?" Just as they didn't know how to deal with the man,
Charles came over.
It was still office hours, but Nancy kept crossing his mind that he became worried. Therefore, he drove straight to the hospital.
Then he happened to witness this scene.
To everyone's surprise, Brandy came to him first instead of Nancy. "Charles, this man is crazy. I'm so scared. Look at him! He's making a fuss here, and he almost smashed Nancy with a chair."
Charles didn't wait for Brandy to finish her words and walked towards Nancy. "Are you alright? Did he hurt you?"
Shaking her head, Nancy replied, "No."
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