The attitude of the service staff in front of her was completely beyond Sylvia's expectation. Even Henry did not expect that the employees of the Lins Group would treat customers like this.
The position of the young man just now was obviously a salesperson or something like that. Since the two of them booked the tickets online, the young man would not be able to get any commission. However, even if he did not have a commission, no matter which service industry, he should not behave like that. This obviously went against Sylvia's original intention.
Henry and Sylvia asked a few more salesmen. Several people's attitude was indifferent. They barely found a place where they should register.
"Honey, from the looks of it, it is not the problem with one or two people, but in the management." Henry looked at the several lazy salesmen.
Sylvia frowned, tried to calm down and control herself not to break out directly. What she was going to do today was to find out the executives of this company who did not act according to the rules.
Among those letters of complaint that Sylvia had seen, 30% of them were regarding this tourist company. When Sylvia saw some of them, she couldn't believe it!
The two of them made a simple registration at the counter. Originally, Sylvia thought that since they didn't use their ID cards, they would have some trouble. But the result was that it didn't affect them at all, and the registration was completed smoothly.
The staff in charge of registration gave each of them a pass, with numbers 32 and 33. They were asked to wear them on their wrists and go to the hall on the side to wait for the bus.
For this kind of sightseeing around the province, the tourist company would arrange a bus to take everyone to enjoy the surrounding scenery and facilities.
When Henry and Sylvia came to the waiting hall, the scene in front of her almost made Sylvia unable to suppress the anger in her heart.
The whole area was about three hundred square metres. The original decoration plan was personally chosen by Sylvia. In order to allow customers to enjoy the best experience, the waiting room was decorated according to the airports' VIP lounges. There would be some free drinks, tea, and some snacks and desserts.
But now, Sylvia did not see any desserts or drinks. The place where the cakes should have been was covered with dust. Obviously, desserts had not been put here for a long time. The place where people rested was also in a mess. Some chairs were covered with oil stains, and no one cleaned them up.
It should have been a good place for people to have a rest, but now it became a mess, and even it was difficult to find a clean place to sit down.
When Henry saw a waiter coming over, he waved his hand and said loudly, "Hello, please help us change the cushion. It's full of oil."
"There's no cushion left. Please stand there for a while. The bus is about to arrive," the waiter said, his face filled with impatience.
Sylvia took in a deep breath and tried her best to speak in a calm tone, "Then can you pour us a glass of water?"
"Okay, wait a minute." The staff member replied. Soon, he brought two cups of water and placed it on the table in front of Henry and Sylvia. "Two cups of water, ten yuan."
"We need to pay for this?!" Sylvia's eyes widened. She was not short of money, but the drinks here should be free.
"Nonsense, where could you go to drink free of charge?" The staff looked at Sylvia with a disdainful face, then took out a private QR code from his pocket and put it in front of him. "Scan the code to pay."
"You!" Sylvia shouted and was about to say something when she was pulled by Henry.
"Okay, honey, it's all right." Henry patted Sylvia on the back, took out his mobile phone and paid.
After Henry paid, the staff member left leisurely.
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