The Princess and the Pauper (Arabella and Romeo) novel Chapter 1448

The morning after, Arabella had barely finished her scrambled eggs and toast when her phone buzzed with an urgent call.

"Boss, we've got trouble. There's a group claiming our skincare line ruined their faces. They've shown up at the company's doorstep with their families and reporters, waving banners and making a scene. Our PR team is on it, but these folks are adamant it's our products to blame. The PR head says it's your call on how to handle this. Should we go legal, call the cops, or have security escort them off the property?"

"Our skincare causing problems?" Arabella was taken aback. This was a first.

"Yes. They've got receipts, surveillance footage of them using our products at home, and even lab reports claiming our products contain harmful substances that have caused allergic reactions and inflammation."

"Are these lab results credible?"

"They're from Dawnstar, a reputable firm. It's unlikely they're faked."

"But our skincare line went through all the proper channels before hitting the market. How could it possibly contain banned substances? Could there have been a mistake somewhere in the process?"

Arabella knew the stakes were high; after all, the flagship line of the Ar-Bl-Clear Group was her brainchild. If there was a problem, surely those close to her, who also used these products, would have experienced issues long before this public outcry.

"What are they demanding?" Arabella cut to the chase.

"They want to see you, face-to-face, in front of the press. They're calling for an explanation."